Lone working risks in retail services

Slips, trips and falls

Stairs, uneven and wet floors as well as things left on the floor cause falling or slipping.  


Isolated employees are put at greater risk and are more vulnerable to violence when handling cash and high value goods.

Threats and abuse

An escalating customer service situation puts the lone workers at risk of verbal abuse and threat.

TWIG advantages for retail services

4G availability

4G as a selectable option to ensure wider network coverage.

Indoor location

TWIG Beacon SRD, Wi-Fi and Bluetooth Low Energy (BLE) combined in TWIG personal alarm SRD3-option enable to locate distressed or injured persons indoors.

ManDown alarm

The automatic ManDown function can trigger alert if user is unconscious or unable to alert help.

TWIG lone worker safety devices for retail services

  TWIG Beacon  

The short range device (SRD)
for indoor location

   TWIG Neo  

The wearable lone worker alarm
with optional carrying strap and ripcord

TWIG Product Offer - More Than a Device


Chargers, batteries, wearables, and car solutions - all compatible with TWIG personal alarms.


Datasheets, Quick Guides, Configuration Guides and Declarations of Conformity


Extended warranty, custom sales box configuration, custom device settings, customer SIM-card provisioning, device mid-life upgrades, central station service provider –model...


TWIG personal alarms are remotely and locally configurable with selected settings. Read more about device configuration.


Visit our Support site to find answers to your questions and contact information to ask further questions.


TWIG personal alarms can be complemented with short range devices, a turn-key central station and AGPS feed. TWIG Integrator Kit enables integrating TWIG devices with alarm receiving centre.