For battery replacement, IP67 waterproofness and Ex compliance verification and sealing testing

Battery Service


  • Device to be serviced

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TWIG personal alarms are designed for protection and safety of people. The durable TWIG devices are built to last years of usage. However, all rechargeable batteries have a limited lifespan and eventually need to be replaced. 

The battery capacity decreases as a result of aging and use of device. In the end the capacity may not be any longer sufficient for safety use, even though the device appears to be functioning normally.

To ensure reliable operation of the device in safety use, it is recommended to replace its battery every 3-4 years.

We offer the TWIG Battery Service as a convenient and effective solution for maintaining TWIG personal alarms and extending their life-cycle. The fixed price includes:

  • new battery cell and battery protection circuitry

  • new back cover with sealing

  • labor cost

  • verification of IP67 waterproofness

  • functional testing of the device

  • new Ex protection circuitry (only TWIG ATEX compliant personal alarms like TWIG Protector Ex)

  • verification of Ex compliance (only TWIG ATEX compliant personal alarms like TWIG Protector Ex)

  • proper recycling of replaced battery cells and electronics

TWIG Product Offer - More Than a Device  


Chargers, batteries, wearables, and car solutions - all compatible with TWIG personal alarms.


Datasheets, Quick Guides, Configuration Guides and Declarations of Conformity


Extended warranty, custom sales box configuration, custom device settings, customer SIM-card provisioning, device mid-life upgrades, central station service provider –model...


TWIG personal alarms are remotely and locally configurable with selected settings. Read more about device configuration.


Visit our Support site to find answers to your questions and contact information to ask further questions.


TWIG personal alarms can be complemented with short range devices, a turn-key central station and AGPS feed. TWIG Integrator Kit enables integrating TWIG devices with alarm receiving centre.